GrandExchange.gg

Privacy Policy

Last updated: November 9, 2025

Introduction

Welcome to grandexchange.gg. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

Account Information

  • Email address
  • Username
  • Password (encrypted)
  • Multi-factor authentication settings (if enabled)

Usage Information

  • Items you add to your watchlist
  • Price alerts you configure
  • Marketplace listings and comments
  • Search queries and browsing activity

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Session data and cookies

How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Send you price alerts and notifications
  • Authenticate your account and ensure security
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our platform
  • Communicate with you about updates and features
  • Prevent fraud and abuse

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who help us operate our platform (e.g., hosting, email services)
  • When required by law or to respond to legal processes
  • To protect our rights, privacy, safety, or property
  • In connection with a business transaction (e.g., merger or acquisition)
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational security measures to protect your personal data. This includes encryption of sensitive data, secure authentication methods, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, please contact us through your account settings or via email.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through your account settings or by creating a support ticket on our platform.